Responsible Gaming

At Winmatch, we prioritise creating a safe and enjoyable gaming space by encouraging responsible and balanced play. Gambling should remain an enjoyable pastime, never a solution for financial challenges or emotional stress. We advise all players to set clear limits on both time and spending before starting any gaming session. Our platform provides supportive tools such as reminder notifications and optional breaks to help players manage their gameplay and budget effectively.

If at any time a player feels their gambling habits are becoming hard to manage, our support team is available 24/7 via live chat, email, or phone. Trained specialists can assist by applying measures like deposit restrictions, gameplay limits, cooling-off periods, or full self-exclusion when needed. For additional guidance, we recommend contacting independent, confidential support services:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

Identifying Problem Gambling

• Friends or family have shown concern about your gambling activity.
• You hide the amount of time or money you spend playing.
• You gamble to escape stress, anxiety, or personal issues.
• You miss work, school, or personal obligations to continue gambling.
• You try to recover losses by placing larger bets.
• You use money meant for essential expenses or borrow to gamble.
• You feel guilt, regret, or distress after gaming sessions.

Guidelines for Responsible Play

• Decide in advance how much time and money you will spend—and stick to it.
• Take regular breaks to reassess your gameplay.
• Use alerts and timers to monitor your gaming time.
• Seek help immediately if gambling begins to impact your health or personal life.

Player Protection Tools at Winmatch

From their personal account dashboard, players can set deposit limits, enable timed alerts, initiate temporary suspensions, or close their accounts entirely. For added safety, we recommend using tools like Gamblock™, which can block access to gambling sites on multiple devices.

Preventing Underage Gambling

Winmatch enforces a strict 18+ policy for all users. Every account undergoes verification, and any underage account is closed immediately with funds forfeited. This ensures a safe, fair, and legally compliant gaming environment for everyone.